Privacy Policy

This Website collects some Personal Data from its Users.

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Data Controller

RENATO CHITTARO
VIA DEI BALESTRIERI 5
34070 FOGLIANO REDIPUGLIA (GO)
CF CHTRNT58C03E098S
INFO@GRADO2026.it

Types of Data collected

Among the types of Personal Data that this Website collects, by itself or through third parties, there are: Cookies; Usage Data; first name; last name; email address; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); number of Users; city; device information; session statistics; latitude (city); longitude (city); browser information; session duration; page scroll interactions; clicks; country; time zone; mouse movements; interaction events; diagnostic events; page events; custom events; layout details; location information; pageviews; interests; gender; date of birth; children; household income; marital status; education; homeownership status; address; contact details; phone number; referring URL; geographic position; language; search history; answers to questions; keypress events; motion sensor events; scroll position; touch events.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Website.
Unless specified otherwise, all Data requested by this Website is mandatory and failure to provide this Data may make it impossible for this Website to provide its services. In cases where this Website specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Controller.
Any use of Cookies – or of other tracking tools – by this Website or by the owners of third-party services used by this Website serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy.

Users are responsible for any third-party Personal Data obtained, published or shared through this Website.

Mode and place of processing the Data

Methods of processing

The Controller takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Controller. The updated list of these parties may be requested from the Controller at any time.

Place

The Data is processed at the Controller’s operating offices and in any other places where the parties involved in the processing are located. For further information, please contact the Controller.
The User’s Personal Data may be transferred to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Retention time

Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the Users’ consent.

The purposes of processing

The Data concerning the User is collected to allow the Controller to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as for the following purposes: Analytics, Contacting the User, Remarketing and behavioral targeting, Displaying content from external platforms, Interaction with support and feedback platforms, Heat mapping and session recording, Advertising and Spam and bot protection.

For specific information about the Personal Data used for each purpose, the User may refer to the section “Detailed information on the processing of Personal Data”.

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

Contacting the User

Contact form (this Website)

By filling in the contact form with their Data, the User authorizes this Website to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.

Personal Data processed: last name; email address; first name.

Heat mapping and session recording

Heat mapping services are used to display the areas of this Website that Users interact with most frequently. This shows where the points of interest are. These services make it possible to monitor and analyze web traffic and keep track of User behavior. Some of these services may record sessions and make them available for later visual playback.

Microsoft Clarity (Microsoft Corporation)

Microsoft Clarity is a heat mapping and session recording service provided by Microsoft Corporation. Microsoft processes or receives Personal Data via Microsoft Clarity, which may in turn be used for any purpose in accordance with Microsoft’s Privacy Statement, including improving and providing Microsoft Advertising.

Personal Data processed: clicks; Usage Data; layout details; session duration; interaction events; page events; diagnostic events; custom events; time zone; location information; device information; page scroll interactions; mouse movements; country; Tracking Tools.

Place of processing: United States – Privacy Policy.

Interaction with support and feedback platforms

This type of service allows Users to interact with third-party support and feedback platforms directly from the pages of this Website.
If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service.

TrustPilot

TrustPilot allows integration to send automatic review invitations. The Website sends order details to TrustPilot, which in turn sends invitation emails.

For further information:
https://support.trustpilot.com/hc/en-us/articles/213703667-Automatic-Feedback-Service-AFS-2-0-setup-guide

TrustPilot’s Privacy Policy:
https://legal.trustpilot.com/end-user-privacy-terms

Spam and bot protection

This type of service analyzes the traffic of this Website, potentially containing Users’ Personal Data, with the purpose of filtering it from parts of traffic, messages and content that are recognized as SPAM or protecting it from malicious bot activities.

Google reCAPTCHA (Google LLC)

Google reCAPTCHA is a SPAM protection service provided by Google LLC. The use of the reCAPTCHA system is subject to Google’s privacy policy and terms of use.

To understand Google’s use of Data, consult their partner policy and their Business Data page.

Personal Data processed: clicks; Usage Data; keypress events; motion sensor events; touch events; mouse movements; scroll position; answers to questions; Tracking Tools.

Place of processing: United States – Privacy Policy.

Advertising

This type of service allows User Data to be utilized for advertising communication purposes. These communications are displayed in the form of banners and other advertisements on this Website, possibly based on User interests. This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below. Some of the services listed below may use Tracking Tools to identify Users or they may use the behavioral retargeting technique, i.e. displaying ads tailored to the User’s interests and behavior, or measuring ads performance. For more information, please check the privacy policies of the relevant services. Services of this kind usually offer Users the possibility to opt-out of such tracking. Users can learn more about how to opt-out of interest-based advertising visiting the dedicated opt-out section within this document.

Google Ads Audience Expansion

Google Ads Audience Expansion is an advertising service provided by Google LLC or by Google Ireland Limited, depending on how the Controller manages the Data processing, that allows the Controller to expand the available target audience by identifying Users who have similar interests, demographics, or online behaviors to an existing audience selected by the Controller. Users can opt out of Google’s use of personalized advertising by visiting Google’s Ad Settings.

To understand Google’s use of Data, consult their partner policy and their Business Data page.

Personal Data processed: clicks; date of birth; Usage Data; education; children; homeownership status; interests; pageviews; household income; gender; marital status.

Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.

Google Ads conversion tracking (Google LLC)

Google Ads conversion tracking is an analytics service provided by Google LLC that connects data from the Google Ads advertising network with actions performed on this Website.

To understand Google’s use of Data, consult their partner policy and their Business Data page.

Personal Data processed: Usage Data; Tracking Tools.

Place of processing: United States – Privacy Policy.

Google Ads Enhanced Conversions (Google LLC)

Google Ads Enhanced Conversions is an advertising service provided by Google LLC that allows the Controller to send hashed first-party conversion data to Google in order to improve conversion measurement.

Personal Data processed: address; last name; contact details; email address; first name; phone number; Tracking Tools.

Place of processing: United States – Privacy Policy.

Google Ads Optimized Targeting

Google Ads Optimized Targeting is an advertising service provided by Google LLC or by Google Ireland Limited, depending on how the Controller manages the Data processing, that allows the Controller to optimize the available target audience by identifying new Users who have similar interests, demographics, or online behaviors to those Users who have recently interacted with the Controller’s content and ads. Users can opt out of Google’s use of personalized advertising by visiting Google’s Ad Settings.

Personal Data processed: clicks; last name; date of birth; Usage Data; education; email address; children; homeownership status; interests; first name; pageviews; household income; gender; marital status.

Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.

Google Ads Smart Bidding

Google Ads Smart Bidding is an advertising service provided by Google LLC or by Google Ireland Limited, depending on how the Controller manages the Data processing, which maximizes conversions using various bidding strategies. These strategies may include optimizing bids based on customer match lists, User device information, and behavioral activity. Users can opt out of Google’s use of personalized advertising by visiting Google’s Ad Settings.

To understand Google’s use of Data, consult their partner policy and their Business Data page.

Personal Data processed: last name; search history; Usage Data; email address; device information; language; first name; pageviews; geographic position; referring URL.

Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.

Meta ads conversion tracking (Meta pixel)

Meta ads conversion tracking (Meta pixel) is an analytics service provided by Meta Platforms, Inc. or by Meta Platforms Ireland Limited, depending on how the Controller manages the Data processing, which connects data from the Meta advertising network with actions performed on this Website. The Meta pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Audience Network.

Personal Data processed: Usage Data; Tracking Tools.

Place of processing: United States – Privacy Policy – Opt out; Ireland – Privacy Policy – Opt out.

Remarketing and behavioral targeting

This type of service allows this Website and its partners to inform, optimize and serve advertising based on past use of this Website by the User.
This activity is facilitated by tracking Usage Data and by using Tracking Tools to collect information which is then transferred to the partners that manage the remarketing and behavioral targeting activity.
Some services offer a remarketing option based on email address lists.
In addition to any opt-out feature provided by any of the services below, the User may opt out by visiting the Network Advertising Initiative opt-out page.

Users may also opt-out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or ads settings in general.

Remarketing with Google Analytics (Google Ireland Limited)

Remarketing with Google Analytics is a remarketing and behavioral targeting service provided by Google Ireland Limited that connects the tracking activity performed by Google Analytics and its Cookies with the Google Ads advertising network and the Doubleclick Cookie.

Personal Data processed: Cookies; Usage Data.

Place of processing: Ireland – Privacy Policy – Opt Out Opt Out.

Google Ads Remarketing (Google LLC)

Google Ads Remarketing is a remarketing and behavioral targeting service provided by Google LLC that connects the activity of this Website with the Google Ads advertising network and the DoubleClick Cookie.

To understand Google’s use of Data, please consult Google’s partner policy.

Users can choose not to use Google’s Tracking Tools for ad personalization by visiting Google’s Ad Settings.

Personal Data processed: Usage Data; Tracking Tools.

Place of processing: United States – Privacy Policy – Opt Out.

Analytics

The services contained in this section enable the Controller to monitor and analyze web traffic and can be used to keep track of User behavior.

Google Analytics (Universal Analytics) (Google Ireland Limited)

To understand Google’s use of data, please consult Google’s partner policy.

Personal Data processed: Cookies; Usage Data.

Place of processing: Ireland – Privacy Policy – Opt Out.

Google Analytics (Universal Analytics) with anonymized IP (Google Ireland Limited)

Google Analytics (Universal Analytics) is a web analysis service provided by Google Ireland Limited (“Google”). Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
This integration of Google Analytics anonymizes your IP address. It works by shortening Users’ IP addresses within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the complete IP address be sent to a Google server and shortened within the US.

To understand Google’s use of data, please consult Google’s partner policy.

Personal Data processed: Cookies; Usage Data.

Place of processing: Ireland – Privacy Policy – Opt Out.

Google Analytics Demographics and Interests reports (Google Ireland Limited)

Google Analytics Demographics and Interests reports is an advertising reporting feature that makes Demographics and Interests Data available inside Google Analytics for this Website (Demographics means age and gender Data).

Users can opt out of Google’s use of cookies by visiting Google’s Ad Settings.

Personal Data processed: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example).

Place of processing: Ireland – Privacy Policy – Opt Out.

Google Analytics 4 (Google Ireland Limited)

Google Analytics is a web analysis service provided by Google Ireland Limited (“Google”). Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
In Google Analytics 4, IP addresses are used at collection time and then discarded before data is logged in any data center or server. To learn more, you can consult the official Google documentation.

To understand Google’s use of data, please consult Google’s partner policy.

Personal Data processed: city; Usage Data; browser information; device information; latitude (city); longitude (city); number of Users; session statistics; Tracking Tools.

Place of processing: Ireland – Privacy Policy – Opt Out.

Displaying content from external platforms

This type of service allows you to view content hosted on external platforms directly from the pages of this Website and interact with them.
This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

Google Fonts (Google Ireland Limited)

Google Fonts is a typeface visualization service provided by Google Ireland Limited that allows this Website to incorporate content of this kind on its pages.

Personal Data processed: Usage Data; various types of Data as specified in the privacy policy of the service.

Place of processing: Ireland – Privacy Policy.

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

Selling goods and services online

The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery. The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Website depends on the payment system used.

Cookie Policy

This Website uses Tracking Tools. To learn more, Users may consult the Cookie Policy.

Additional information for users

Legal basis of processing

The Controller may process Personal Data relating to Users if one of the following applies:

Users have given their consent for one or more specific purposes.
provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
processing is necessary for compliance with a legal obligation to which the Controller is subject;
processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Controller;
processing is necessary for the purposes of the legitimate interests pursued by the Controller or by a third party.

In any case, the Controller will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Further information about retention time

Therefore:

Personal Data collected for purposes related to the performance of a contract between the Controller and the User shall be retained until such contract has been fully performed.
Personal Data collected for the purposes of the Controller’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Controller within the relevant sections of this document or by contacting the Controller.

The Controller may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Controller may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

The rights of Users based on the General Data Protection Regulation (GDPR)

Users may exercise certain rights regarding their Data processed by the Controller.

In particular, Users have the right to do the following, to the extent permitted by law:

Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent.
Access their Data. Users have the right to learn if Data is being processed by the Controller, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
Restrict the processing of their Data. Users have the right to restrict the processing of their Data. In this case, the Controller will not process their Data for any purpose other than storing it.
Have their Personal Data deleted or otherwise removed. Users have the right to obtain the erasure of their Data from the Controller.
Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance.
Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Users are also entitled to learn about the legal basis for Data transfers abroad including to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Controller to safeguard their Data.

Details about the right to object to processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Controller or for the purposes of the legitimate interests pursued by the Controller, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time, free of charge and without providing any justification. Where the User objects to processing for direct marketing purposes, the Personal Data will no longer be processed for such purposes. To learn whether the Controller is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights

Any requests to exercise User rights can be directed to the Controller through the contact details provided in this document. Such requests are free of charge and will be answered by the Controller as early as possible and always within one month, providing Users with the information required by law. Any rectification or erasure of Personal Data or restriction of processing will be communicated by the Controller to each recipient, if any, to whom the Personal Data has been disclosed unless this proves impossible or involves disproportionate effort. At the User’s request, the Controller will inform them about those recipients.

Additional information about Data collection and processing

Legal action

The User’s Personal Data may be used for legal purposes by the Controller in Court or in the stages leading to possible legal action arising from improper use of this Website or the related Services.
The User declares to be aware that the Controller may be required to reveal personal data upon request of public authorities.

Additional information about User’s Personal Data

In addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, this Website and any third-party services may collect files that record interaction with this Website (System logs) or use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Controller at any time. Please see the contact information at the beginning of this document.

Changes to this privacy policy

The Controller reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Website and/or – as far as technically and legally feasible – sending a notice to Users via any contact information available to the Controller. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of the User’s consent, the Controller shall collect new consent from the User, where required.

Definitions and legal references

Personal Data (or Data)

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Usage Data

Information collected automatically through this Website (or third-party services employed in this Website), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.

User

The individual using this Website who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Processor)

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Controller)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Website. The Data Controller, unless otherwise specified, is the Owner of this Website.

This Website (or this Application)

The means by which the Personal Data of the User is collected and processed.

Service

The service provided by this Website as described in the relative terms (if available) and on this site/application.

European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

Cookie

Cookies are Tracking Tools consisting of small sets of data stored in the User’s browser.

Tracking Tool

Tracking Tool means any technology – e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting – that enables the tracking of Users, for example by collecting or storing information on the User’s device.

education

Provides access to the Education section in the User profile.

Legal references

Unless otherwise specified, this privacy statement relates solely to this Website.

Last modified: 24/4/2025